Reseller Getting Started Guide

Reseller Startup Guide

The very first step is to login to WHM and create a new package as your main domain is not yet added to a server. Once you create a package with the necessary limits for your main domain you can begin creating your first account. When creating accounts in WHM you can choose your domain, username, password, and which package you want it to use.

1. Login at http://yourdomain.com/whm

2. You must setup a hosting package by selecting "Add Package." We recommend you pick the skin "x3" for your packages.

3. After a package has been setup click "create a new account" and fill in the information you wish the account to have. When creating a site fill in the domain name as domain.com without the http or www.

Once your account is created login to your domain registrar and set the name servers to the name servers listed in your welcome email account, which normally are:

NS1.YOURDOMAIN.COM
NS2.YOURDOMAIN.COM

Those name servers are apart of a DNS cluster so it's very important that you use them as listed.

Uploading to your site

You can begin uploading to your account now by using a ftp client or cPanel's File Manager. If you are using an ftp put in your sites ip address under the "host address" field. Once your ftp is connected go into the "www" folder and begin uploading to your site. To replace the default place holder page you must upload an index.html in all lowercase letters.

Control Panel And Important Links

Note: "yourdomain.com" should be your sites IP address until your dns has prorogated.

* Your reseller control panel (WHM) is located at http://yourdomain.com/whm
* Your control panel is located at http://yourdomain.com/cpanel
* Your webmail is located at http://yourdomain.com/webmail
* You can view your site before the dns has prorogated at http://iphere/~usernamehere/

Note: Don't forget the trailing / and the ~

Billing

If you wish to cancel, upgrade, update information, or anything else billing related please go to our billing center.

If you pay by credit card you will need to manually make payments when you are e-mailed regarding an outstanding invoice by logging into the billing center.

If you pay by paypal you will need to manually make payments when you are e-mailed regarding an outstanding invoice by logging into the billing page. You can also setup a paypal subscription on the billing page to have it automatically paid.

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